FAQ

What spare parts do you sell?

We offer spare parts and components for household appliances from the most popular brands, including filters, belts, pumps, and motors. If you are looking for a specific product, use the search feature on our website or contact us for assistance.

How can I find the part I need?

You can locate the part using your appliance’s model number or the original part code. If you’re not sure, our support team is here to help.

Where are the products shipped from?

Our products are shipped from a European warehouse, ensuring quick delivery to all European countries.

How long does delivery take?

Delivery time depends on your location. Generally, it takes 3–7 business days for destinations within Europe.

How can I return an item if it doesn’t fit?

If the part isn’t suitable, you can return it within 14 days of receipt. The item must be unused and in its original packaging. Please contact our support team to initiate the return process.

What payment methods do you accept?

We accept payments via credit cards, PayPal, and other secure payment options.

 Do your products come with a warranty?

Yes, all our products are covered by a warranty. If you encounter any issues, please contact us, and we’ll resolve them as soon as possible.

Can I get advice before purchasing?

Absolutely! Our team of experts is available to help you find the right part and answer any questions you may have.

If you didn’t find the answer to your question, please reach out to us through the contact form or the details on our website. We’re here to help!

DROP US A LINE

CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

Rävala pst 8-810
10143 Harju maakond, Kesklinna linnaosa, Tallinn
Estonia

C. los Fontaneros, 19, 03130 Pol. Ind., Alicante, Spain

+ 34695643132

info@monteralfix.com

Everyday 9:00-17:00